Insurance can be a difficult process to navigate alone, but we here at Altus Emergency Center are here for you! Even though emergencies cannot be prevented in many cases, overpaying for care can be. There exist a variety of choices for patients seeking medical care. We offer the highest level of medical expertise combined with the most up-to-date treatments and technologies. We combine compassion with convenience, and we are here to work with you to make sure you get a fair shake from your insurance provider.

Coverage is Guaranteed by Law

Officially, we are not connected with a particular payor network. However, according to both federal and state laws, patients must be covered in the event of a genuine emergency. This means that regardless of your insurance status, we at Altus Emergency Center in Lumberton will help you in your time of need.

The Most Dedicated Medical Professionals

Our Patient Advocate Department is constantly working to make sure you get the most out of your insurance provider. We assess how your benefits can be applied outside your insurance network to make sure you can focus on your health and not your bills. In fact, we accept most major insurers, such as Cigna, Blue Cross, Aetna, and United Health Care.

Saving Lives is What We Do

We are in the business of saving lives, but that doesn’t mean we don’t care about saving you money as well. We offer the maximum discounts allowed under the Affordable Care Act for qualified patients. This makes our care affordable for patients who might not have insurance are who might not have enough insurance to cover the full costs of their medical care.

Prudent Layperson Standard

By law, emergency care must be covered by the insurance company, even if the reason for the visit is not the same as the ultimate diagnosis. This is part of the Affordable Care Act’s mission for patient protection. For example, if a patient experiences chest pain and visits the ER, only to find that they have another non-emergency condition, the insurance company must still cover the visit as long as that person has a reasonable amount of medical understanding.

The following notice has been posted in accordance with House Bill 2041 and is herby effective September 1, 2019:

  • This facility is a freestanding emergency medical care facility.
  • This facility charges rates comparable to a hospital emergency room and may charge a facility fee.
  • Either the facility or a physician providing service at the facility may be out of network with the patient’s health insurance plan.
  • The physician providing care at the facility may bill separately from the facility.
  • This freestanding emergency medical care facility is out of network for all health benefit plans.

For more information about our pricing, please click here.

Insurance Information
409-755-2273 Check-In Online